Lenders Gauge the Success of Going Digital

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Posted To: MND NewsWire

Fannie Mae asked lenders, as part of its third quarter Mortgage Lender Sentiment Survey about their digital transformation efforts. The company says that, in previous surveys, lenders have consistently shown a strong interest in leveraging technology to improve both the front-end consumer experience and back-end operational efficiency . Lenders were asked four questions: 1. Between improving the front-end consumer borrower experience and the back-end operational efficiency to reduce origination costs, which area drives more lenders’ digital transformation efforts? 2. How successful do lenders view their front-end digital transformation efforts versus their back-end efforts? Which area has a higher success rate? How successful do lenders view the scope and the impact of their digital transformation…(read more)

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